- Manage and strategically grow a dedicated portfolio of key accounts
- Identify and unlock upsell and cross-sell opportunities
- Lead contract and pricing negotiations, including renewals
- Build account plans and keep forecasting up to date in our CRM
- Team up closely with Customer Success (adoption) and Sales Development (new potential)
- Attend client meetings and trade fairs — with moderate travel involved
- Your success shows up in: expansion revenue and Net Revenue Retention (NRR), renewal rate, and upsell/cross-sell rate plus forecast accuracy
Account Manager (m/w/d
Köln, Hybrid
Full-time
Permanent employee
60,000 - 70,000 € per year
What You'll Do
What You Need to Succeed
- Several years of experience in B2B sales or account management, ideally within a platform or SaaS environment
- Proven track record in negotiation and closing deals
- Confident handling of CRM tools and forecasting
- Customer focus, entrepreneurial mindset, and an independent way of working
- Curious about applying AI/automation to sales and customer workflows
- Fluent German and good English
What we offer
- A high-impact role with direct influence on company growth
- Base salary plus performance-based compensation
- Flexible hybrid working
- A collegial team and modern sales processes
Our Benefits
✅ Modern office right at Cologne Central Station
Excellent public transport links, staff restaurant, cathedral views, sky garden, and a riverside spot for relaxed breaks.
✅ Start-up culture
Room to shape things your way, an agile working environment, snack bar, Pancake Thursdays, company and team events – and of course, the coolest team in Cologne!
✅ Flexibility and work-life balance
30 days of paid vacation, plus 8.5 additional days of unpaid leave, workation, home office, and flexible working hours
✅ Mobility support and more
€25 subsidy toward your Deutschlandticket or an underground parking space, €50 tax-free subsidy via Pluxee or an Urban Sports Club membership, and a 20% employer contribution to your company pension plan (bAV)
✅ Dog-friendly office
Your (office-appropriate) four-legged friend is more than welcome!
Any questions?
Got a question about your application or working at JUMiNGO?
Feel free to reach out to our HR team by email! ✨
About us
Logistics – but make it revolutionary. We're JUMiNGO, a growing LogTech scaleup uniting the strengths of every carrier to redefine express shipping: digital, efficient, and packed with smart features. As the digital shipping partner for global standard and express deliveries, we work with industry leaders like DHL, UPS, TNT, FedEx, GLS, and DPD.
Our vision? To become the leading international logistics platform, helping companies simplify and optimize their shipping processes. Our mission: creating a seamless shipping experience – powered by smart technology, outstanding service, and the drive to delight our customers every day and keep them coming back.
Want to take ownership? Own it! Want to think ahead instead of just keeping up? Do it! If you're ready to shake up the logistics industry with us and grow together, come join JUMiNGO and#bepartofthehub!
We are an equal opportunity employer. We welcome applications from everyone, regardless of gender or gender identity, age, ethnicity or national origin, religion or belief, disability, or sexual orientation. Our hiring decisions are based solely on the qualifications and experience relevant to the role.